DSP I&E NA Support

Role purpose

This position supports the DSP commercial lead for Reinvention Partner work in the market. The role contributes to the development of offering models, commercial structuring, pipeline monitoring, and deal support across the Reinvention Partner portfolio.

Commercial narrative and offering models

• Help shape the value story for Reinvention Partner offerings in the market by applying subject-matter expertise to commercial structure design.
• Partner with the market lead and offering leads to improve baseline offering models through analysis and recommendations on commercial arrangements.
• Provide pricing analysis and market insights to strengthen baseline model creation and market-unit level adjustments.
• Keep offering model documentation current so information remains accurate and aligned across the portfolio.

Offering specialism

• Develop strong expertise in one Reinvention Partner offering area and assist, under the market lead’s direction, in building its commercial playbook.
• Act as a knowledgeable resource on the assigned offering’s commercial design within the market.

Pipeline oversight and pivot tracking

• Maintain current pipeline records for Reinvention Partner in the market, including deal value, commercial format, stage, and progress.
• Monitor and report on how many deals are moving toward output-, outcome-, and product-based models, and highlight notable trends to the market lead.
• Assist the market lead in spotting and closing pipeline gaps when required.
• Provide analysis to help solve issues across multiple teams.

Performance and metrics

• Support tracking and reporting of key financial indicators such as revenue, margin, and CCI trend for Reinvention Partner in the market.
• Contribute to performance reporting and assess how reinvention services are influencing market direction.
• Build working knowledge of financial shaping and pricing impacts across the portfolio.

Deal support

• Support the DSP market lead on major Reinvention Partner opportunities by offering commercial structuring input and pricing analysis.
• Assist in delivering commercial guidance and deal support throughout the pipeline.
• Help create and present training materials on Reinvention Partner playbooks for DSP teams in the market.

Cross-RP and ecosystem linkages

• Identify overlaps between Reinvention Partner and other RPs such as SAP, Industry X, and ecosystem partners, and help ensure commercial alignment.

Experience and working level

The role calls for 8 to 15 years of experience in commercial, pricing, or go-to-market positions. The successful candidate should be a recognised subject-matter expert in at least one RP offering area and able to contribute in an advisory capacity during meetings. They should also understand the work carried out by the immediate team and collaborating teams.

Decision-making and accountability

Guidance is received from the supervisor on a weekly to bi-weekly basis. Errors could lead to missed team deadlines and may be escalated to the managing director. The role takes part in risk-mitigation decisions across several teams and makes decisions that affect multiple teams, while also contributing to business-area decisions.

Scope and complexity

The position involves solving problems that span multiple teams and receiving guidance every two weeks to complete work. Responsibilities extend across several teams’ projects and workstreams. If applicable, the role may directly manage up to 10 employees and indirectly oversee up to 55 employees.

Collaboration

Internally, this role involves frequent interaction up to ML5, including status updates and responses to questions about personal deliverables. Exposure to ML4 through ML2 is limited and mostly observational, with occasional input. Externally, the role works with senior client management, providing status updates and contributing expertise in the assigned area.

Key contacts

• RP DSP Global Lead
• RP Leadership Team
• CCO Transformation
• Finance Leads
• Industry Leads
• Market Commercial Leads

Additional information

People management may apply depending on the assignment. The role is based in Singapore and is a full-time onsite position.