Dispenser

About the role

Boots UK is hiring a Dispenser to join the in-store pharmacy team in Norwich. In this position, you will work alongside the pharmacist and other healthcare colleagues to help deliver pharmacy and healthcare services safely and efficiently.

You will be based in a store healthcare department, where the focus is on supporting patients, handling prescriptions, and offering informed guidance on medicines and wellbeing. The role is centred on patient care, accuracy, and helping people make confident choices about their health.

This is an on-site position in the UK. Applications from remote candidates will not be considered. Candidates outside the UK will only be progressed if they can provide relevant UK qualifications and confirmed evidence of their right to work in the UK.

Key responsibilities

• Prepare and dispense prescriptions accurately while supporting the safe supply of medicines, including ordering, labelling, endorsing, and handing out prescriptions.
• Work with pharmacists and other healthcare professionals to help run and deliver pharmacy services in store.
• Offer patients advice on medicines and escalate questions to the pharmacist whenever needed.
• Follow standard operating procedures to make sure prescriptions are dispensed safely and legally.
• Stay current with new in-store innovations and follow operational processes.
• Help patients manage repeat prescriptions and use medicines effectively to improve adherence and reduce waste.

Training and development

You will work with evolving in-store technologies and systems that modernise dispensing processes, improve patient safety, and create more time for patient support. Regular updates and training will be provided to grow your healthcare knowledge, along with career development options such as training to become a Pharmacy Technician or progressing into the store leadership team.

Requirements

• You must have completed the Pharmacy Advisor qualification (NVQ2 or an equivalent qualification), or be actively working toward it and have finished the first year of an MPharm degree.
• You need a current and valid right to work in the UK.
• This position is not eligible for Skilled Worker visa sponsorship.
• Experience in a community pharmacy would be an advantage.

Benefits

• Discretionary Christmas gift payment.
• Staff discount.
• Enhanced pay for maternity, paternity, and adoption leave, plus a gift card for those expecting or adopting a child.
• Flexible benefits scheme.
• 24/7 confidential counselling and support through TELUS Health Employee Assistance Programme.

Additional information

The hourly rate for this role is £13.92, and in selected London locations it can rise up to £16.64 per hour. Boots also notes that third-party salary estimates may not be accurate and are not endorsed by the company.

Boots describes itself as an employer focused on care, continuous improvement, inclusion, and helping colleagues reach their full potential. The company says it values diversity and aims to create a positive, inclusive workplace where everyone can be themselves.

After application review, shortlisted candidates will be contacted to arrange an interview with the hiring manager. If a role is advertised as full-time, Boots is open to discussing part-time and job-share arrangements during the application process.

Reasonable adjustments are available for candidates who need extra support during the application or interview stages.

The successful candidate must complete a pre-employment check after receiving an offer. Depending on location, this may include a DBS, PVG, or Access NI check.

Boots is a Ban the Box employer and reviews applicants with criminal convictions on a case-by-case basis.