Beauty Advisor

Role Overview

Apparel Group is looking for a Beauty Advisor to deliver premium customer guidance across skincare, makeup, haircare, and fragrance. The role focuses on creating a refined in-store experience, helping customers choose the right products, and representing the brand to a high standard in the Doha location.

Customer Experience and Beauty Consultation

• Offer tailored beauty advice across skincare, makeup, haircare, and fragrance.
• Explain product benefits, correct usage, and application methods so customers feel confident using their purchases.
• Develop lasting customer relationships that encourage loyalty, repeat visits, and retention.
• Provide a service experience that matches luxury retail expectations and brand standards.

Sales Performance and Product Knowledge

• Work toward both personal and store targets, including sales goals, conversion rate, UPT, and ATV.
• Keep up to date with new launches, key products, ingredient information, shade options, and market trends.
• Support promotions, sampling activities, and campaign messaging on the shop floor.
• Recommend related products and use cross-selling techniques to improve the customer journey and basket value.

Store Presentation, Hygiene, and Tester Management

• Maintain attractive product displays, clean testers, tidy shelves, and well-arranged gondolas in line with visual merchandising rules.
• Ensure items are correctly stocked, labelled, priced, and presented.
• Assist with visual merchandising changes, layout adjustments, and seasonal store updates.
• Follow grooming, hygiene, and daily store checklist procedures at all times.

Operations, Inventory Support, and Teamwork

• Help with replenishment, expiry monitoring using FIFO/FEFO, and shrinkage control.
• Support stock counts, goods receipt checks, and stock movement coordination.
• Share customer feedback, product performance observations, and insights about category preferences.
• Help onboard and coach new colleagues on product knowledge and service expectations.

Qualifications and Skills

• 1 to 3 years of experience in beauty, cosmetics, skincare, or premium retail.
• Strong understanding of beauty products and a genuine interest in consultation and customer care.
• Clear communication and strong people skills.
• Ability to identify customer needs and suggest appropriate products.
• Well-groomed presentation suited to luxury retail settings.
• Results-oriented attitude with the ability to perform in a busy, target-driven environment.
• Knowledge of makeup techniques, skincare routines, or fragrance layering will be an added advantage.

Additional Information

This is a full-time onsite role based in Doha, Doha, Qatar.