Area Highways Representative

Role overview

Gloucestershire County Council is hiring an Area Highways Representative to support the Area Highway Team from the Cirencester Highways Depot. This permanent position focuses on helping maintain and oversee the highway network across Gloucestershire within assigned geographic areas.

What the role involves

You will act as the main contact for local residents and other stakeholders on highway-related issues in your designated area. The post supports day-to-day service delivery, contributes to statutory highway responsibilities, and helps keep highway maintenance and management running effectively.

What you need to bring

The council is looking for someone with practical experience in highways and emergency management, together with strong communication and customer service skills. You should be comfortable dealing with members of the public and external contacts in person, in writing, and over the phone.

Job details

• Job title: Area Highways Representative
• Location: Cirencester Highways Depot, Cirencester, England, United Kingdom
• Salary: £33,143 to £36,363 per year
• Working hours: 37 hours per week
• Contract type: Permanent
• Closing date: 10/07/2026
• Job requisition number: 14457
• Job share: not open to job share

Benefits

• 25.5 days of annual leave, increasing to 30.5 days after five years of service, plus bank holidays
• Membership of the Local Government Pension Scheme
• Free offsite parking
• Regular formal and informal support
• A safe, supportive, and positive workplace
• Learning, training, and development opportunities
• Staff discount programme with savings at major supermarkets and high street retailers
• Employee Assistance Programme with free, confidential counselling and advice available 24/7 online and by phone
• Access to employee networks including Prism (LGBT+) and the Young Employees Network
• Salary sacrifice Green Car Scheme, subject to terms and conditions
• Cycle to Work salary sacrifice scheme

How to apply

Applicants who feel they have the required skills, motivation, and experience are asked to submit an application along with a personal statement.

For an informal conversation about the position, contact Dan Tiffney on 08000 514514.

Shortlisted candidates will be contacted by email and invited to interview the following week.

Additional information

A job profile is available for this position.

The council is unable to provide sponsorship for this role. Candidates must already have the right to work in a way that allows them to commit to at least six months of employment. Right to work from a sponsored role with another employer cannot be transferred.

The organisation aims to be an employer of choice and is committed to providing an inclusive and supportive environment where staff can contribute fully and reach their potential.

Under the Immigration Act 2016, anyone appointed to a customer-facing position must be able to demonstrate fluent spoken English with confidence.

Hybrid working is available for most roles, combining remote and office-based work to balance service needs and individual preference.