Amazon Lead

Role Overview

This position sits within itsu [grocery] and is focused on growing the brand’s presence on Amazon through full account ownership. The role combines commercial management, digital shelf optimisation, and cross-functional coordination to support revenue growth and marketplace performance.

About the Company

itsu is a healthy eating, Asian-inspired quick service retail and grocery brand with more than 70 stores across the UK and a strong grocery business operating across Europe and beyond. The brand is known for freshly made food prepared daily in store and continues to expand its store estate while accelerating growth in its grocery arm through innovation, technology, and a skilled team. itsu [grocery] extends the brand into supermarkets, health food stores, online channels, wholesale, and international markets with products including crispy seaweed thins, frozen gyoza and bao, brilliant’broth, rice’noodles, and miso’easy.

What You Will Do

• Take ownership of the itsu brand’s Amazon account and drive growth end to end.
• Manage the Amazon P&L, including internal reporting, forecasting, and finance coordination.
• Set up products and content to deliver strong marketplace execution.
• Handle the relationship with Amazon, including commercial and terms discussions.
• Track performance and prepare regular reporting.
• Strengthen SEO, keyword usage, imagery, A+ content, brand stores, and customer reviews.
• Monitor search share, conversion performance, content adherence, and competitor moves.
• Continuously improve the digital shelf to support account growth.

Ideal Profile

• You should have solid experience in online retail, especially in Amazon account management across commercial and marketing areas.
• Strong attention to detail is important.
• You need the drive to thrive in a fast-growing business that is changing quickly.
• Analytical thinking and structured problem-solving are essential.
• You should be able to build and deliver effective sales and marketing plans, supported by P&L exposure.
• Experience with budgets and financial analysis will be valuable.
• You must be comfortable working with teams across different functions.

What We Offer

• Competitive salary package.
• Bonus scheme.
• 25 days of holiday plus bank holidays, with two bank holidays exchangeable for other religious holidays.
• Health insurance cover.
• Company pension plan.
• Hybrid working arrangement with 2 days working from home.
• Option to work from abroad.
• 50% employee discount in itsu shops.
• Complimentary itsu lunch.
• Discounts with major retailers.
• Salary sacrifice schemes for cycling and electric vehicles.
• Large training budget to support professional development.

Diversity, Equity and Inclusion

itsu [grocery] is committed to creating a diverse, equitable, and inclusive workplace. Applicants from all backgrounds are encouraged to apply for every opportunity.

Application Guidance

When submitting an application, personal details such as full name, school or university name, address, email address, and photographs should be removed from the CV and cover letter. CVs that are not anonymised may not be considered.